These Terms & Conditions relate to all courses run by The Education People only. Please refer directly to external providers who use this system, CPD Online, with regards to their Terms & Conditions.
Delegates should pre-book an event/course place on CPD Online themselves or via their CPD leader. All people attending an event must be in receipt of a confirmed place notification.
Failure to pre-book your place could result in you being turned away.
Our cancellation policy and associated charges apply to any applicant not attending/who does not arrive for an event/course for which a confirmed place has been allocated to them or where they have cancelled their place within the timescales detailed in the cancellation policy below.
Cancellations will only be accepted via your CPD Online account. Emails will not be accepted.
Online Learning:
All sessions will be run using either GotoWebinar, Zoom or Microsoft Teams. It is the responsibility of delegates to ensure that they are able to access these platforms prior to booking. Web links will be e-mailed to delegates 24 hours in advance of the session and delegates must ensure that they have received their links in advance.
Online Chargeable Courses:
Applicant cancels 8 days or more prior to the event date - No charge.
Applicant cancels 7 days or less prior to event start date or fails to attend for any reason - Full event/course fee
Delegates attending a chargeable event/course without a confirmed place will incur an administration fee of £15 in addition to the full event cost.
Online Funded Courses:
Cancellations received within 48 hours of the course start date or non-attendance for any reason, will result in a £15 fee.
Delegates attending an event/course without a confirmed place will incur an administration fee of £15.
Primary School Improvement Training Package course/subscribers:
Applicant cancels 8 days or more prior to the event date - no charge.
Applicant cancels 7 days or less prior to event start date or fails to attend for any reason - we reserve the right to charge £50 against courses included in the package.
Face-to-face Chargeable Events:
Applicant cancels 15 days or more prior to the event date - No Charge.
Applicant cancels 14 days or less prior to event start date or fails to attend - Full event/course fee.
Delegates attending an event/course without a confirmed place will incur an administration fee of £15 in addition to the full event cost.
Face-to-face Free/Funded Events:
Applicant cancels 14 days or less prior to the event start date or fails to attend will incur a fee of £30.
Delegates attending an event/course without a confirmed place will incur a fee of £30.
Delegates should pre-book an event/course place on CPD Online themselves or via their CPD leader. All people attending an event must be in receipt of a confirmed place notification.
Failure to pre-book your place could result in you being turned away.
Our cancellation policy and associated charges apply to any applicant not attending/who does not arrive for an event/course for which a confirmed place has been allocated to them or where they have cancelled their place within the timescales detailed in the cancellation policy below.
Cancellations will only be accepted via your CPD Online account. Emails will not be accepted.
Online Learning:
All sessions will be run using either GotoWebinar, Zoom or Microsoft Teams. It is the responsibility of delegates to ensure that they are able to access these platforms prior to booking. Web links will be e-mailed to delegates 24 hours in advance of the session and delegates must ensure that they have received their links in advance.
Online Chargeable Courses:
Applicant cancels 8 days or more prior to the event date - No charge.
Applicant cancels 7 days or less prior to event start date or fails to attend for any reason - Full event/course fee
Delegates attending a chargeable event/course without a confirmed place will incur an administration fee of £15 in addition to the full event cost.
Online Funded Courses:
Cancellations received within 48 hours of the course start date or non-attendance for any reason, will result in a £15 fee.
Delegates attending an event/course without a confirmed place will incur an administration fee of £15.
Primary School Improvement Training Package course/subscribers:
Applicant cancels 8 days or more prior to the event date - no charge.
Applicant cancels 7 days or less prior to event start date or fails to attend for any reason - we reserve the right to charge £50 against courses included in the package.
Face-to-face Chargeable Events:
Applicant cancels 15 days or more prior to the event date - No Charge.
Applicant cancels 14 days or less prior to event start date or fails to attend - Full event/course fee.
Delegates attending an event/course without a confirmed place will incur an administration fee of £15 in addition to the full event cost.
Face-to-face Free/Funded Events:
Applicant cancels 14 days or less prior to the event start date or fails to attend will incur a fee of £30.
Delegates attending an event/course without a confirmed place will incur a fee of £30.